| 000 | 00606nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 131226s9999 xx 000 0 und d | ||
| 100 | _aGerson, Richard | ||
| 245 | _aBeyond Customer Service : Keeping Customers for Life | ||
| 245 | _cGerson, Richard | ||
| 260 | _bCourse Technology / Cengage Learning | ||
| 260 | _c1998 | ||
| 300 | _aOn-campus e-Book by ebrary under Digital Library Program of Higher Education Commission (HEC) of Pakistan | ||
| 650 | _aSocial Sciences | ||
| 856 |
_3Click here to access the e-Book _uhttp://site.ebrary.com/lib/karachi/docDetail.action?docID=10058853 |
||
| 942 | _cEB | ||
| 999 |
_c109891 _d109891 |
||